This privacy statement was last updated on 29/09/2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we obtain about you via https://kiditop.com/en. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Contact - Through phone, mail, email and/or webforms
1.1 Contact - Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data upon termination of the service for the following number of months: 12
1.2 Payments
1.2 Payments
For this purpose we use the following data:
- A first and last name
- IP Address
- A home or other physical address, including street name and name of a city or town
- Geolocation data
The basis on which we may process these data is:
For compliance with a legal or regulatory obligation.
Retention period
We retain this data until the service is terminated.
1.3 Registering an account
1.3 Registering an account
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Geolocation data
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.4 To support services or products that a customer wants to buy or has purchased
1.4 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.5 Compiling and analysing statistics for website improvement.
1.5 Compiling and analysing statistics for website improvement.
For this purpose we use the following data:
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data upon termination of the service for the following number of months: 12
1.6 Deliveries
1.6 Deliveries
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- A telephone number
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
2. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
3. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
4. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
5. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
6. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
7. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
8. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.
9. Data Protection Officer
Our Data Protection Officer has been registered with the data protection authority in an EU Member State. If you have any questions or requests with respect to this privacy statement or for the Data Protection Officer, you may contact Cracker's Tech SARL/S, via https://crackerstech.com/ or infra@crackerstech.com or by telephone on +352 27 94 20 83
10. Contact details
LE LIEGE BLEU S.A.S.
69 Chemin de l'Adret, 38220 Vizille, France
France
Website: https://kiditop.com/en
Email: hello@ex.comkiditop.com
Phone number: +33 9 52 39 52 95
11. Data Requests
For the most frequently submitted requests, we also offer you the possibility to use our data request form
Annex
WooCommerce
This accessible language includes the basics about what personal data your shop can collect, store and share, and who can access the data.
We collect information when you place an order in our shop.
What we collect and store
During your visit to the site, we monitor :
- Products you've seen: for example, to display products you've recently viewed
- Location, IP address and browser type: we use these to estimate taxes and delivery costs.
- Delivery address: we'll ask you to enter this so that we can estimate the delivery costs before you place your order, and send it to you!
We use cookies to keep track of the contents of your shopping basket while you are browsing our site.
Note: you can detail your cookie policy, and link to this section from here.
When you purchase from our website, we will ask you to provide information including your name, billing address, delivery address, e-mail address, telephone number, payment/credit card details and possibly account details such as username and password. This information will be used to:
- Sending information about your account and order
- Responding to enquiries, including refunds and complaints
- Payment processing and fraud prevention
- Configure your account for our shop
- Comply with any legal obligations, such as calculating taxes
- Improve our shop's offerings
- To send you marketing messages, if you choose to receive them
If you create an account, we store your name, address, e-mail and telephone number, which will be used to pre-fill the order validation for future orders.
We generally store your information for as long as we need it for the purposes for which we collect and use it, and we are not legally obliged to continue to do so. For example, we store order information for 10 years for tax and accounting purposes. This includes your name, email and billing and delivery addresses.
We also store comments or notices, if you choose to send them.
Who in our team has access to the data
Members of our team have access to the information you provide. For example, shop administrators and managers have access to :
- Order information such as what has been purchased, when and where it is to be sent, and
- Customer information such as your name, e-mail address and billing and delivery details.
Our team has access to this information to process orders, make refunds and help you.
What we share with others
We accept payments via PayPal. When processing payments, certain data will be transmitted to PayPal, including information required to process the payment, such as the total amount or billing information.
Please read the PayPal privacy policy for more details.
